Términos y condiciones del sitio

Access to and use of this website are governed by the terms and conditions described below, as well as by the applicable laws of the Republic of Chile and, in the absence of such provisions, by generally accepted e-commerce standards. Consequently, all visits, purchases, and sales made on this site, as well as their legal effects, will be governed by these rules and subject to the aforementioned laws and standards.The terms and conditions described herein shall be understood to form part of all purchases and sales executed or entered into through the offer and marketing systems included on this website between the users of this site, hereinafter also referred to interchangeably as the “User(s)”, the “Consumer(s)”, or the “Client(s)”, and Ingeniería y proyectos de Control Ltda - Smart Control, hereinafter the “Company”, which owns and manages the website www.smart-control.cl, hereinafter the “Site”. Acceptance of these Terms and Conditions is an essential requirement for purchasing on the Site. By accepting these Terms and Conditions, users declare that they have been clearly, comprehensibly, and unequivocally informed of them, and that they have had the opportunity to save and print them.For all legal purposes and so that users of the Site can contact the company (Ingeniería y proyectos de Control Ltda - "Smart Control"), the following contact email addresses are designated: info@smart-control.cl / ventas@smart-control.cl. Contact phone number via WhatsApp: +56948727299

Users will enjoy all the rights granted to them by current consumer protection legislation in Chile, as well as those granted in these terms and conditions. Simply visiting this website, where certain goods are offered, does not impose any obligation on Users unless they have unequivocally accepted the conditions offered by the Company, in the manner indicated in these terms and conditions.

The personal data provided by Users may only be used by the Company to finalize sales contracts, receive payments, and improve the information and marketing of products and services to Users, and may not be disclosed to third parties unrelated to the Company. Users will always have the right to access, rectify, and cancel their personal data in accordance with the law.

In sales made through this site, the Consumer may not withdraw from the contract entered into, unless a specific offer expressly contemplates this possibility.

For sales made on this site, the Company will provide its email address and the technical means available to the User to identify and correct errors in the order or their personal data; and, if the electronic document formalizing the contract is archived, how it will be accessible to the Consumer. These obligations will be considered fulfilled by the User following the steps indicated on the site to make a specific purchase.

Unless otherwise specified for specific cases or offers, products offered on this site can only be paid for with:1. Bank credit cards enabled for purchases, issued in Chile. The use of these cards will be subject to these Terms and Conditions and, with respect to the issuer, to the terms agreed upon in the respective Account Opening Agreement and Terms of Use. In case of conflict, the latter will prevail; 2. Redcompra cards enabled for purchases, issued in Chile. The use of these cards will be subject to these Terms and Conditions and, with respect to the issuer, to the terms agreed upon in the respective Account Opening Agreement and Terms of Use. In case of conflict, the latter will prevail; 3. Bank debit cards enabled for purchases, issued in Chile. The use of these cards will be subject to these Terms and Conditions and, with respect to the issuer, to the terms agreed upon in the respective Account Opening Agreement and Terms of Use. In case of conflict, the latter will prevail; 4. Mercado Pago platform, for payments with credit cards with the option to purchase in up to 6 installments at the cash price. Furthermore, regarding credit and debit cards accepted on this site, aspects related to them, such as the issue date, expiration date, credit limit, blocks, etc., will be governed by the respective Account Opening Agreement and Terms of Use, such that the Company will not be liable for any of the aforementioned aspects. The site may indicate specific purchase conditions depending on the payment method used by the user.5. Electronic transfer to the current account informed by the Company to the User at the time of confirmation of the transaction to be carried out between said parties, when the requirements indicated in clause X, below, have been met.

For security reasons, in the event of any irregularities in transactions carried out by Users through this site, the Company may contact Customers by telephone or email to verify their information and attempt to prevent potential fraud. If the Company is unable to contact Customers within twenty-four hours of the purchase being made on this site, the purchase order will be rejected.

On this site, the Company will offer Users certain goods, which may be accepted electronically using the mechanisms provided by the site. The User's acceptance of an offer will be binding on the Company provided the Company confirms the transaction, for which it will verify: 1. That, at the time of acceptance of the offer, it has the items in stock; 2. That the data registered by the Client on the site matches the data provided when accepting the offer; 3. That the payment method offered by the User is validated and accepted. To inform the User of this confirmation, the Company must send written confirmation to the same email address the User registered when accepting the offer, or by any means of communication that guarantees the Consumer's due and timely notification, which will be indicated to them beforehand on the same website. Consent will be considered given and the transaction will be binding on the parties from the moment said written confirmation is sent to the User, in the manner indicated and at the place where it was issued.

Products purchased on this site are subject to the shipping and delivery conditions selected by the User and available on the site. The User is solely responsible for providing accurate shipping information. During the pandemic, deliveries may take longer depending on the phase of restrictions in the delivery area, or home delivery may be changed to in-store pickup only.

Prices offered will be available while they appear on the site. The Company may modify the information provided on this site, including information regarding merchandise, prices, stock, and conditions, at any time and without prior notice, until it receives acceptance from the Consumer, which will bind the Company, provided that such acceptance has been confirmed by the Company in accordance with the procedure indicated in section X above.

In promotions that consist of the free or discounted delivery of a product with the purchase of another, the delivery of the free or discounted item will be made to the same address as the purchased product, unless the purchaser requests, upon accepting the offer, that the products be sent to different addresses, in which case they will be responsible for the shipping costs of both products. Participation in these promotions requires the purchase of all included products.

The Company disclaims all responsibility for information provided on other websites linked to this site. The Company does not control or exercise any type of supervision over these linked websites, assuming that their content complies with current and applicable legislation in each case.However, the inclusion of links to other websites does not imply any responsibility on the part of the Company for, nor any endorsement of, their content. The Company does not supervise or approve the content and information found on these websites. We advise visitors to exercise caution and consult the terms and conditions posted on those websites. The Company will not be liable for any damages that may arise in connection with the operation, availability, or continuity of the linked sites.

The texts, images, logos, distinctive signs, sounds, animations, videos, source codes and other content included on this site are the property of the Company, or the Company has the right to reproduce them and, as such, they constitute assets protected by current and applicable intellectual and industrial property legislation.Any transmission, distribution, reproduction, or storage, in whole or in part, of the content stored on this site is prohibited without the prior and express consent of the owner. However, users may reproduce or store the site's content for their own personal use only. The reproduction of any elements or content from the site for profit or commercial purposes is expressly and strictly prohibited.

Toda controversia surgida entre los Usuarios y la Empresa en relación con la interpretación y cumplimiento de los presentes términos y condiciones generales, y a las compras y ventas que dichas partes celebren en virtud de aquéllos, será sometida y resuelta por los Tribunales Ordinarios de Justicia de Santiago, a cuya jurisdicción y competencia los Usuarios y la Empresa se someten expresamente. Asimismo, para todos los efectos legales que fueren procedentes, estos términos y condiciones se regirán por las leyes de la República de Chile que le fueren aplicables en cada caso determinado.